Service order vehicle reception via tablet
Service order vehicle reception via tablet – modern and efficient!
Mobile Service Reception is a web application for tablets, that in combination with CROSS supports all aspects of the service order vehicle reception.
All relevant information is entered via the tablet, edited and returned to CROSS. Photos, e.g. of damage to paintwork, can be taken directly with the tablet camera and assigned to the order.
Service advisers can provide instant and transparent information to customers about vehicle condition, special offers and prices – all information is seamlessly and traceably documented. The order, including the customer’s electronic signature, can be completed directly on the tablet. Customers can choose to receive the signed order either in paperless form by email or as a printout.
Digital checklists ensure that all important process steps are covered. In turn, this ensures a standardised reception process that also meets importer audit requirements.