Repair documentation and digital offers

Order Extension & order information

Service Cube is a web application supporting the technician and service advisor in the repair documentation, digital offers & order extension as well as order information.

Service Cube is used above all by mechanics on mobile devices to create and store photos and other media associated with workshop orders via the internet to the cloud. If additional activities are identified as necessary during a repair, the technician can document these using a mobile phone or tablet camera. Photos or videos can then be assigned to the order in CROSS and saved in cloud-based storage.

The service advisor can then create offers for order extensions and the customer is flexible to accept or decline the offer digitally. An order info feature supports customer communication, as well as logging and monitoring of offers sent to customers

Benefits of Service Cube:

  • Cloud-Based: all data is accessible at any time, from any device.
  • Device-Independent: Service Cube provides flexible and user-friendly access from various devices.
  • Digital Customer Process: direct digital communication to keep your customers informed about additional repairs in real time.
  • Automated and Time-Saving: streamlined processes that minimize manual effort. Technicians and service advisors can focus on their tasks.